Transcription Service Otter is Making Free Users Pay To Access Older Recordings

Automated transcription service Otter is making some big changes to its offerings for both free and paying customers. Mostly, the company is downgrading its features -- reducing the number of audio imports users can make; the length of audio they can transcribe each month, and so on -- though it is giving free users access to some new tools. From a report: One of the biggest changes, though, is that free users will no longer be able to access their full back catalogue of recordings. Instead, they'll only have access to the most recent 25. The rest will be "archived" -- that is, they'll still exist on Otter's servers, but users will have to either delete other conversations to access them, or pay to upgrade to Otter's "pro" plan. This and other changes to the service will kick in on September 27th, so any free users with more than 25 recordings may want to download their back catalogue before then. After September 27th, free users will still be able to access these recordings (by downloading then deleting audio files one at a time) but it'll be more of a hassle.

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