Article 64J57 Your Boss Can Monitor Your Activities Without Special Software

Your Boss Can Monitor Your Activities Without Special Software

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"Your boss probably has enough data about your digital activities to get a snapshot of your workday - without using any special monitoring software...." reports the Washington Post. "Workers should be aware that many online work apps offer data about their daily activities...."Commonly used network-connected apps such as Zoom, Slack and Microsoft Office give managers the ability to find everything from the number of video meetings in which you've actively participated, to how much you chatted online with co-workers and the number of documents you saved to the cloud.... At the beginning of 2022, global demand for employee monitoring software increased 65 percent from 2019, according to internet security and digital rights firm Top10VPN. But popular work apps also offer data. On Microsoft 365, an account administrator can pull data - though it may not be easy and would be tracked in compliance logs - on how many emails workers sent, how many files they saved on a shared drive and how many messages they sent as well as video meetings they participated in on the messaging and video tool Microsoft Teams. Google Workspace, Google's suite of work tools, allows administrators, for security and audit purposes, to see how many emails a user sent and received, how many files they saved and accessed on Google Drive, and when a user started a video meeting, from where they joined meetings, and who was in a meeting. Select administrators on both services can also access the content of emails and calendar items. On paid Slack accounts, managers can see how many days users have been active and how many messages they've sent over a set period of time. Zoom allows account administrators to see how many meetings users participated in, the length of the meetings, and whether users enabled their camera and microphone during them. And if employees have company-issued phones or use office badges or tech that requires them to sign in at the office, managers can track phone usage and office attendance. To be sure, several software companies say their reports are not for employee evaluation and surveillance. Microsoft has stated that using technology to monitor employees is counterproductive and suggested that some managers may have "productivity paranoia." In the help section of its website, Slack states that the analytics data it offers should be "used for understanding your whole team's use of Slack, not evaluating an individual's performance." "Several workplace experts agree on one thing: The data doesn't properly represent a worker's productivity," the article concludes. "Activities such as in-person mentoring, taking time to brainstorm, sketching out a plan or using offline software won't appear in the data. And measuring quantity might discount the quality of one's work or interactions."

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