Article 65W2G Twitter says 2FA still works, but it’s looking into a ‘few cases’ where it didn’t

Twitter says 2FA still works, but it’s looking into a ‘few cases’ where it didn’t

by
Mitchell Clark
from The Verge - All Posts on (#65W2G)
acastro_STK050_02.0.jpg If you log out, you should be able to get back in. | Illustration by Alex Castro / The Verge

Twitter has confirmed that two-factor authentication is still up and running on the service, despite concerns that it had inadvertently been shut down or broken. A tweet from Twitter Support says the company is looking into the few cases where SMS codes aren't being delivered," but it doesn't give much indication of how many people were affected.

On Monday, a few tweets went viral on the platform featuring screenshots of error codes about how SMS codes couldn't be sent, with some users linking the issues to CEO Elon Musk saying that the platform would be shutting down unnecessary parts of Twitter's infrastructure. However, our tests showed that the service wasn't completely broken, and when we put out a public call asking people if...

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