EA Says It Can't Recover 60% of Players' Corrupted Madden Franchise Save Files

An anonymous reader shares a report: EA says that a temporary "data storage issue" led to the corruption of many Madden NFL 23 players' Connected Franchise Mode (CFM) save files last week. What's worse, the company now estimates it can recover fewer than half of those corrupted files from a backup. The issue started last Monday, December 26, when EA tweeted that it was "aware of players experiencing connection issues when trying to connect to CFM." That problem lasted until Wednesday, December 28, when EA announced that subsequent server maintenance meant that "users should now be able to play CFM without issue." But users who attempted to log in to play online franchise games during a 22-hour period ranging from Wednesday afternoon to Thursday morning saw their franchise save data corrupted by the aforementioned "data storage issue," as EA confirmed over the weekend. And while EA says some of those corrupted save files can be recovered from a backup, it adds that the development team is "currently projecting around 40% of leagues to be recovered." Players that didn't log in during the outage period last week should be unaffected, EA says, adding that CFM is now "up and running" and is "safe to log in and play." But the company offered a similar message on Wednesday afternoon, just before the period that led players who logged in to lose their save files in the first place.

Read more of this story at Slashdot.