‘They’re 25, they don’t do emails’: is instant chat replacing the inbox?

Bosses at Davos say direct messaging can be more effective for Gen Z employees - but email still has a role

Could office emails go the way of the fax machine and the rolodex? They have not joined those workplace dinosaurs yet, but there were signs of evolutionary change at the annual gathering of business leaders in Davos this week, where tech bosses said emails were becoming outdated.

The chief executive of the IT firm Wipro, which employs 260,000 people worldwide, said about 10% of his staff don't even check one email per month" and that he used Instagram and LinkedIn to talk to staff.