Albanese government axing external debt collectors in bid to prevent another robodebt

Welfare debt reform means citizens are no longer guilty until proven innocent', says government services minister Bill Shorten

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External debt collectors will no longer be used by the Albanese government as part of a pledge to ensure robodebt never happens again, the government services minister, Bill Shorten, has said.

Shorten announced on Thursday that all debt recovery will be done in-house through Services Australia, to spare welfare recipients the unfettered cruelty" unleashed by the former Coalition government.

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