‘It’s a failure of the system’: before Jordan Neely was killed, he was discarded

The young New Yorker, who lived with severe mental illness, was known to hospitals, police and social services. Why did the city fail him?

Ten years before he was killed on the New York subway, Jordan Neely had a stable routine.

Every morning, he would walk across the Washington Bridge connecting the Bronx to Upper Manhattan. In his red Michael Jackson jacket, he was easy to see coming. When he got to the corner store near 181st Street, he'd meet Jony Espinal, a local resident who befriended Neely after recognizing him from online videos.