Workers Complain AI is Actually Increasing the 'Intensity' of Their Work

Editor/publisher Neil Clarke "said he recently had to temporarily shutter the online submission form for his science fiction and fantasy magazine, Clarkesworld," reports CNN, "after his team was inundated with a deluge of 'consistently bad' AI-generated submissions.""They're some of the worst stories we've seen, actually," Clarke said of the hundreds of pieces of AI-produced content he and his team of humans now must manually parse through. "But it's more of the problem of volume, not quality. The quantity is burying us." "It almost doubled our workload," he added... Clarke said he and his team turned to AI-powered detectors of AI-generated work to deal with the deluge of submissions but found these tools weren't helpful because of how unreliably they flag "false positives and false negatives," especially for writers whose second language is English. "You listen to these AI experts, they go on about how these things are going to do amazing breakthroughs in different fields," Clarke said. "But those aren't the fields they're currently working in." They're not the only ones concerned, according to the article. the secretary-general of the Organization for Economic Co-operation and Development "recently said the intergovernmental organization has found that AI can improve some aspects of job quality, but there are tradeoffs." "Workers do report, though, that the intensity of their work has increased after the adoption of AI in their workplaces," Cormann said in public remarks, pointing to the findings of a report released by the organization. The report also found that for non-AI specialists and non-managers, the use of AI had only a "minimal impact on wages so far" - meaning that for the average employee, the work is scaling up, but the pay isn't. Ivana Saula, the research director for the International Association of Machinists and Aerospace Workers, said that workers in her union have said they feel like "guinea pigs" as employers rush to roll out AI-powered tools on the job. And it hasn't always gone smoothly, Saula said. The implementation of these new tech tools has often led to more "residual tasks that a human still needs to do." This can include picking up additional logistics tasks that a machine simply can't do, Saula said, adding more time and pressure to a daily work flow... "It's never just clean cut, where the machine can entirely replace the human," Saula told CNN. "It can replace certain aspects of what a worker does, but there's some tasks that are outstanding that get placed on whoever remains." Workers are also "saying that my workload is heavier" after the implementation of new AI tools, Saula said, and "the intensity at which I work is much faster because now it's being set by the machine." She added that the feedback they are getting from workers shows how important it is to "actually involve workers in the process of implementation."

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