BT gave me a wake-up call over data roaming charges

Overnight on a ferry I spent 35 as my phone downloaded while I slept

Your recent letter about BT prompted me to write about my own bad experience - in this case, the roaming charges I clocked up while asleep on an overnight ferry.

We had boarded a Brittany Ferries service from Portsmouth to Bilbao late in the evening, and turned in fairly quickly after driving all day. But, unbeknownst to me, my phone was downloading data while I slept - I think because I had left Google Maps running.