Zoom rewrites its policies to make clear that your videos aren’t used to train AI tools

Illustration by Alex Castro / The Verge

Zoom has updated its terms of service and reworded a blog post explaining recent terms of service changes referencing its generative AI tools. The company now explicitly states that communications-like" customer data isn't being used to train artificial intelligence models for Zoom or third parties. What is covered by communications-like? Basically, the content of your videoconferencing on Zoom.

Here's the key passage from the newly-revised terms:

Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom or third-party artificial intelligence models.

Zoom has come under scrutiny over terms of service language...

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