Microsoft AI Suggests Food Bank As a 'Cannot Miss' Tourist Spot In Canada

An anonymous reader quotes a report from Ars Technica: Late last week, MSN.com's Microsoft Travel section posted an AI-generated article about the "cannot miss" attractions of Ottawa that includes the Ottawa Food Bank, a real charitable organization that feeds struggling families. In its recommendation text, Microsoft's AI model wrote, "Consider going into it on an empty stomach." Titled, "Headed to Ottawa? Here's what you shouldn't miss!," (archive here) the article extols the virtues of the Canadian city and recommends attending the Winterlude festival (which only takes place in February), visiting an Ottawa Senators game, and skating in "The World's Largest Naturallyfrozen Ice Rink" (sic). As the No. 3 destination on the list, Microsoft Travel suggests visiting the Ottawa Food Bank, likely drawn from a summary found online but capped with an unfortunate turn of phrase: "The organization has been collecting, purchasing, producing, and delivering food to needy people and families in the Ottawa area since 1984. We observe how hunger impacts men, women, and children on a daily basis, and how it may be a barrier to achievement. People who come to us have jobs and families to support, as well as expenses to pay. Life is already difficult enough. Consider going into it on an empty stomach." That last line is an example of the kind of empty platitude (or embarrassing mistaken summary) one can easily find in AI-generated writing, inserted thoughtlessly because the AI model behind the article cannot understand the context of what it is doing. The article is credited to "Microsoft Travel," and it is likely the product of a large language model (LLM), a type of AI model trained on a vast scrape of text found on the Internet.

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