Article 6EKGS New installation no external speakers working

New installation no external speakers working

by
paxolin
from LinuxQuestions.org on (#6EKGS)
Due to failure of my previous laptop, I bought second-hand one and installed Mint 21, which upgraded me to v21.2 Vanessa.

I have an issue with the sound system. The laptopis small internal speaker works fine, but plugging anything into the speaker jacks on the side i headphones or an external speaker, donit work at all.

I remember a few years ago I had the same issue, and needed to add/run some other software.
I googled, and was told that I needed to install Pulse Audio and Alsamixer.
Those two names rang a bell, so I used Software Manager to install Pulse Audio.

It installed and I tried to launch it, but nothing happened. I tried again, no success.
Then I found the 'Sound' option in Menu>Preferences had disappeared completely.
I ended up installing Mint again from scratch, as even after a few years I still struggle to understand the nuts and bolts, and had no idea what to do.
At the present in Sound>Output I only have iSpeakers Built-in Audioi

Can someone point me in the right direction please, keeping it very straightforward about what I need to do to get external audio jack working? If itis possible to avoid Terminal altogether it would be better for me.
Thanks in advance.
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