All Slack Employees Forced To Spend a Week Getting Salesforce Certifications

Kylie Robison writes via Fortune: Beginning on Monday, Slack employees will be expected to set aside their regular work duties and to instead plug away at various modules on Salesforce's Trailhead online learning platform, Fortune has learned. The goal is for Slack's employees to reach Trailhead's Ranger level, a feat that requires roughly 40 hours on the learning platform, whose modules include topics like "Learn about the Fourth Industrial Revolution" and "Healthy Eating." A large percent of Slack's roughly 3,000 staff have neglected to hit the target, according to sources inside the company. And since Salesforce provides Trailhead to other businesses as a way to "upskill" employees, some speculate that the slackers at Slack make for bad optics. In a message to employees in mid-September, Slack CEO Lidiane Jones wrote that the one week shutdown, dubbed "Ranger Week," is intended to give everyone "dedicated time to make a lot of progress towards the goal." Jones wrote in her message that the product development engineering (PDE), customer experience (CE), Biz Ops, and communication departments are expected to participate in Ranger Week. "It's important that we all reach Ranger status this year, and I want to ensure that everyone has focus time to upskill on Trailhead," Jones wrote in the message to staff. "I know this will disrupt and slow V2MOM progress for many of us -- we are making this a priority now so we can quickly get back to work on our roadmaps," she said, referring to the company's annual forward-looking strategy planning document which stands for vision, values, methods, obstacles, and measures. [...] "We really are canceling all meetings next week to facilitate this heads-down time, even 1:1s," Slack's chief of staff to the CTO wrote to employees on Wednesday. "We don't know yet what will happen to people who haven't hit Ranger by Jan. 31. At a minimum, it will make Slack look bad compared to the other clouds. Please do use the time next week to make as much progress as you can!" [...] Still, the work stoppage is somewhat porous. Slack's CTO noted that "deploys, on-call rotations, and interviews" will still happen as normal, and while no executive has used the word "mandatory," it's considered strongly encouraged. According to Insider, some workers at Slack are "gaming" the platform to speed through the sessions.

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