Article 6FGB7 T-Mobile Forcibly Moving People On Older Plans To More Expensive Ones

T-Mobile Forcibly Moving People On Older Plans To More Expensive Ones

by
BeauHD
from Slashdot on (#6FGB7)
Long-time Slashdot reader Shakrai writes: T-Mobile, formerly known as the "Un-carrier", confirmed plans today to force customers on older/cheaper plans onto newer/more expensive ones. Astute observers of the cellular industry will surely recall the former CEO, John Legere, assuring customers that they would always be able to keep their existing plans and prices would never rise without their consent. They will also observe that this comes nearly three years to the day after T-Mobile merged with Sprint, with one of the conditions for that merger being they would not raise prices for three years. It's also worth noting that T-Mobile continues to buyback its shares, recently announced thousands of layoffs, and is now paying a dividend. T-Mobile tells CNET that users on its older plans will see "an increase of approximately $10 per line with the migration," starting with their November bill. Those who sign up for AutoPay can save $5 per line (on up to eight lines per account), the spokesperson noted. "The company adds that those who don't want to have their plan changed will be able to reverse the move, but they'll need to call T-Mobile's Customer Care support line to make that happen," reports CNET. "The carrier is giving users a period of time to call in and reverse the forced switch, but how long that period will be is unknown at this point. It's also unknown whether customers who go back will be able to stay on their older plans for good or if a reversal simply buys a little more time before they're again compelled to switch."

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