Ticketmaster's Still Hiding Ticket Fees, Senator Says
Live Nation, the parent company of Ticketmaster, promised to scrap the hidden fees plaguing its ticketing service earlier this year. But one senator says the company's not doing nearly enough. From a report: In a letter to Live Nation CEO Michael Rapino Wednesday, Sen. Amy Klobuchar (D-MN) called on the company to turn on an "all-in" pricing filter that it added this year by default. Klobuchar said it's "still too difficult" for users to turn on the filter that's "buried within a tab that gives no indication that it contains" the option in the first place. "Millions of Americans rely on your company for the chance to see their favorite artist, band, or sports team," Klobuchar wrote. "In return for their business and trust, your customers expect a transparent and honest ticket buying process free from hidden fees." Back in June, Live Nation, along with AirBnB, SeatGeek, and DICE, pledged to disclose the full price of their tickets and services as part of an agreement with the White House to reduce "junk fees." At the time, Live Nation said that these new rules would start applying to events in September.
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