USB-connected Lexmark printer SOMETIMES prints error pages from MXLinux
by circle-ish from LinuxQuestions.org on (#6GBC7)
Hello everyone!
I have never made a forum post in my life, but I guess there is a first time for everything.
NOTE: I am helping a friend and do not have direct access to the laptops and printers in question. So applying your wonderful help will take some time each time. Thank you for your patience!
The Setup:
- two Lexmark printers C317dn, C746dn with newest firmware
- several laptops with most recent MXLinux + drivers provided by Lexmark themselves
The Problem:
- both printers sometimes start printing an error page instead of the supposed output
- other documents or repeated attempts might yield the supposed page - might not
The error page reads:
Code:ERROR:
configurationerror
OFFENDING COMMAND:
setpagedevice
STACK:
--nostringval--
false
792
612
0
0
792
612
--nostringval--
5The integers stay the same for the same document and different page sizes but change to a different fixed set of numbers once the option "adjust to page size" (in qpdfview) is ticked.
Where does this leave me:
- I know almost nothing
- the log shows that 2 of 2 pages are processed and sent but then only one error page gets printed
- the Internet says "setpagedevice" error on the printed page refers to a PostScript and presumably underlying driver error
- someone on this forum had the same error a couple of years ago and was able to solve it by explicitly setting US letter or A4 in their pdf viewer - I tried both and it changed nothing
I am at a complete loss! Anybody able to help?
I have never made a forum post in my life, but I guess there is a first time for everything.
NOTE: I am helping a friend and do not have direct access to the laptops and printers in question. So applying your wonderful help will take some time each time. Thank you for your patience!
The Setup:
- two Lexmark printers C317dn, C746dn with newest firmware
- several laptops with most recent MXLinux + drivers provided by Lexmark themselves
The Problem:
- both printers sometimes start printing an error page instead of the supposed output
- other documents or repeated attempts might yield the supposed page - might not
The error page reads:
Code:ERROR:
configurationerror
OFFENDING COMMAND:
setpagedevice
STACK:
--nostringval--
false
792
612
0
0
792
612
--nostringval--
5The integers stay the same for the same document and different page sizes but change to a different fixed set of numbers once the option "adjust to page size" (in qpdfview) is ticked.
Where does this leave me:
- I know almost nothing
- the log shows that 2 of 2 pages are processed and sent but then only one error page gets printed
- the Internet says "setpagedevice" error on the printed page refers to a PostScript and presumably underlying driver error
- someone on this forum had the same error a couple of years ago and was able to solve it by explicitly setting US letter or A4 in their pdf viewer - I tried both and it changed nothing
I am at a complete loss! Anybody able to help?