Article 6GE3H Sonos fixes its Dolby Atmos loud pop issue after years of complaints

Sonos fixes its Dolby Atmos loud pop issue after years of complaints

by
Tom Warren
from The Verge - All Posts on (#6GE3H)
DSCF0849.0.jpg Image: Chris Welch / The Verge

Sonos is issuing a software update to its Arc and Beam (Gen 2) soundbars to fix a loud popping issue that has plagued the devices for years. The issue led to a number of Sonos customers having to disable Sonos Atmos on their hardware to avoid a startling loud bang and series of audio pops that occurred for some after playing Dolby Atmos content. The Verge reported on the issue earlier this year after discovering that Sonos owners had been complaining about the problem for nearly three years.

We are pleased to share that our team has identified a fix for the popping sound on Arc and it will be shipped to all customers as part of a software release today," says Sonos in a statement posted to the company's support forums. You can hear the...

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