ACCC finds one in three online businesses faking, deleting reviews
by Josh Taylor from World news | The Guardian on (#6GYZW)
Australia's competition watchdog says review removal businesses may be in contravention of consumer law
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An Australian consumer watchdog analysis of more than 130 online businesses found 37% were manipulating reviews to have fake positive reviews published or negative reviews scrubbed.
The Australian Competition and Consumer Commission's examination of 137 businesses over 10 days in October 2022 looked at online reviews and testimonials posted on websites, Facebook pages and third-party review platforms.
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