Outsourcing Cold Calling
by FredJones from LinuxQuestions.org on (#6J94K)
Cold call conversation rate is as little as 2%.
I also found this:
Quote:
which is what I had guessed -- 5 minutes per call, and my guess is even less. So let's say with overhead, a caller could get in 5 to 10 calls an hour. That's 400 calls a week and we could, in theory, expect 8 conversations.
If I hire an outsourcer, who speaks decent English, then the cost of 40 hours of work is less (a lot less) than my profit on even just one conversion.
So am I making a mistake, or should I try this?
I also found this:
Quote:
In one study, it was found that the average length of a successful call was 5 minutes and 40 seconds. The average length of an unsuccessful call was 3 minutes and 14 seconds. |
If I hire an outsourcer, who speaks decent English, then the cost of 40 hours of work is less (a lot less) than my profit on even just one conversion.
So am I making a mistake, or should I try this?