Warning over use in UK of unregulated AI chatbots to create social care plans

University of Oxford study shows benefits and risks of technology to healthcare, but ethical issues remain

Britain's hard-pressed carers need all the help they can get. But that should not include using unregulated AI bots, according to researchers who say the AI revolution in social care needs a hard ethical edge.

A pilot study by academics at the University of Oxford found some care providers had been using generative AI chatbots such as ChatGPT and Bard to create care plans for people receiving care.