Cash, cards, Venmo … don’t turn away customers who actually want to pay
by Gene Marks from on (#6KJVQ)
Many businesses restrict the forms of payment they will accept - that's shortsighted and foolish
Splitting the bill with Venmo, paying with your Starbucks app, tap-and-go with your phones - how we pay for things has changed forever. But while our options have changed, and are still changing, some small business owners seem determined to either keep us counting bills or jump feet first into their idea of the future.
Case in point from my home town: the owner of the restaurant in South Philadelphia who doesn't accept credit cards" and instead forces their customers to use an ATM machine which - conveniently - charges a $4.50 fee to withdraw cash. Everyone has to do this because no one carries cash these days.
Continue reading...