20 Years of Gmail

Victoria Song reports via The Verge: When Gmail launched with a goofy press release 20 years ago next week, many assumed it was a hoax. The service promised a gargantuan 1 gigabyte of storage, an excessive quantity in an era of 15-megabyte inboxes. It claimed to be completely free at a time when many inboxes were paid. And then there was the date: the service was announced on April Fools' Day, portending some kind of prank. But soon, invites to Gmail's very real beta started going out -- and they became a must-have for a certain kind of in-the-know tech fan. At my nerdy high school, having one was your fastest ticket to the cool kids' table. I remember trying to track one down for myself. I didn't know whether I actually needed Gmail, just that all my classmates said Gmail would change my life forever. Teenagers are notoriously dramatic, but Gmail did revolutionize email. It reimagined what our inboxes were capable of and became a central part of our online identities. The service now has an estimated 1.2 billion users -- about 1/7 of the global population -- and these days, it's a practical necessity to do anything online. It often feels like Gmail has always been here and always will be. But 20 years later, I don't know anyone who's champing at the bit to open up Gmail. Managing your inbox is often a chore, and other messaging apps like Slack and WhatsApp have come to dominate how we communicate online. What was once a game-changing tool sometimes feels like it's been sidelined. In another 20 years, will Gmail still be this central to our lives? Or will it -- and email -- be a thing of the past?

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