Almost a third of household smart meters not working properly, says Citizens Advice
by Rupert Jones from on (#6N0E5)
Charity says tech problems and poor customer service mean millions in Great Britain missing out on promised benefits
The number of gas and electricity smart meters that are not working properly is likely to be higher than government figures suggest - possibly 20% to 30% of the total - according to research from Citizens Advice.
The charity said millions of households were missing out on the promised benefits from smart meters due to problems with technology" and poor supplier customer service.
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