Today I learned there is a messaging service in Google Maps, and now it’s going away
by Emma Roth from The Verge - All Posts on (#6N5RW)
Illustration: The Verge I've been using Google Maps for years, and I never knew there was an option to message businesses in the app - that is until I saw this post from Search Engine Land, which says it's going away.
The feature, called business profile chat, lets you message a business through the Google Maps and Search apps to ask questions, book an appointment, or request quotes. If a company has business profile chat enabled, you'll see a Chat" option next to the Call" and Directions" icons in Maps or Search. Tap on it, and you can start a conversation.
Image: The Verge I've never noticed the Chat" option on Google Maps.But now, it's headed to the Google graveyard. In a notice posted to its website, Google says it will no...