Article 6PF1W CrowdStrike Offers a $10 Apology Gift Card To Say Sorry For Outage

CrowdStrike Offers a $10 Apology Gift Card To Say Sorry For Outage

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msmash
from Slashdot on (#6PF1W)
Lorenzo Franceschi-Bicchierai, reporting for TechCrunch: CrowdStrike, the cybersecurity firm that crashed millions of computers with a botched update all over the world last week, is offering its partners a $10 Uber Eats gift card as an apology, according to several people who say they received the gift card, as well as a source who also received one. On Tuesday, a source told TechCrunch that they received an email from CrowdStrike offering them the gift card because the company recognizes "the additional work that the July 19 incident has caused." "And for that, we send our heartfelt thanks and apologies for the inconvenience," the email read, according to a screenshot shared by the source. The same email was also posted on X by someone else. "To express our gratitude, your next cup of coffee or late night snack is on us!" The report adds that some people are having trouble redeeming the card. Some are seeing the error that says the gift card "has been canceled by the issuing party and is no longer valid."

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