Online GP consultations have led to harm and death, investigation finds
by Denis Campbell Health policy editor from World news | The Guardian on (#6PFC5)
Use of online tools rather than face-to-face consultations has led to misdiagnoses, missed illnesses and delayed care
Patients have died after describing their symptoms to a GP in an online form rather than at a face-to-face consultation, the NHS's safety investigations body has revealed.
Online consultations with GP surgeries involve risks to patients' safety and have led to sometimes serious harm and even death, an investigation by the Health Services Safety Investigations Branch (HSSIB) found.
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