Cyberattack Knocks Mobile Guardian MDM Offline, Wipes Thousands of Student Devices

Zack Whittaker reports via TechCrunch: A cyberattack on Mobile Guardian, a U.K.-based provider of educational device management software, has sparked outages at schools across the world and has left thousands of students unable to access their files. Mobile Guardian acknowledged the cyberattack in a statement on its website, saying it identified "unauthorized access to the iOS and ChromeOS devices enrolled to the Mobile Guardian platform." The company said the cyberattack "affected users globally," including in North America, Europe and Singapore, and that the incident resulted in an unspecified portion of its userbase having their devices unenrolled from the platform and "wiped remotely." "Users are not currently able to log in to the Mobile Guardian Platform and students will experience restricted access on their devices," the company said. Mobile device management (MDM) software allows businesses and schools to remotely monitor and manage entire fleets of devices used by employees or students. Singapore's Ministry of Education, touted as a significant customer of Mobile Guardian on the company's website since 2020, said in a statement overnight that thousands of its students had devices remotely wiped during the cyberattack. "Based on preliminary checks, about 13,000 students in Singapore from 26 secondary schools had their devices wiped remotely by the perpetrator," the Singaporean education ministry said in a statement. The ministry said it was removing the Mobile Guardian software from its fleet of student devices, including affected iPads and Chromebooks.

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