Humane's Daily Returns Are Outpacing Sales

Things aren't working out well for Humane, a heavily-funded startup that launched an eponymous AI device earlier this year. Despite significant funding from prominent Silicon Valley figures, the product has been grappling with negative reviews -- and now more pressing issues are emerging. An anonymous reader shares a report: Shortly after Humane released its $699 AI Pin in April, the returns started flowing in. Between May and August, more AI Pins were returned than purchased, according to internal sales data obtained by The Verge. By June, only around 8,000 units hadn't been returned, a source with direct knowledge of sales and return data told me. As of today, the number of units still in customer hands had fallen closer to 7,000, a source with direct knowledge said. At launch, the AI Pin was met with overwhelmingly negative reviews. Our own David Pierce said it "just doesn't work," and Marques Brownlee called it "the worst product" he's ever reviewed. Now, Humane is attempting to stabilize its operations and maintain confidence among staff and potential acquirers. The New York Times reported in June that HP is considering purchasing the company, and The Information reported last week that Humane is negotiating with its current investors to raise debt, which could later be converted into equity.

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