Delayed air travellers may get compensation under rules Albanese government proposes
Catherine King says new charter may force airlines to compensate you if they bump you off a flight, delay your flight, or cancel it
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Airlines in Australia may yet be forced to compensate passengers for bumping them to other services because of overbooking, delaying or cancelling their flights, under the charter of aviation rights proposed by the Albanese government.
The transport minister, Catherine King, told Guardian Australia that, despite the aviation white paper not endorsing a standalone compensation provision, the government aims to have legally enforceable penalties included in the charter. It also wants powers granted to the proposed new aviation ombudsman to deal with how airlines treat passengers.
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