Healthcare CEO killing reveals lack of trust and accountability in US insurance industry: ‘I get it’

Experts say they're unsurprised by expressions of anger' at the healthcare system after the death of Brian Thompson

Americans are sharing stories of heartbreaking insurance denials - ones that led to worse illness and death - in the aftermath of the killing of Brian Thompson, CEO of the mega-insurer United Healthcare.

A rise in practices such as prior authorizations and automated denials of coverage have made it more difficult for Americans to access healthcare, and changes are urgently needed to reform practices like these and restore trust in the health system, experts said.