UK train companies could have to pay disabled passengers more compensation after rule change
by Gwyn Topham Transport correspondent from World news | The Guardian on (#6XBYE)
Regulator says claims over failures no longer limited to the cost of a ticket in bid to toughen accessibility rules
Railway operators in the UK could soon have to pay out far greater sums in compensation to disabled passengers left unable to access trains despite booking assistance.
The rail regulator, the Office of Rail and Road (ORR), has warned companies running trains and stations that compensation claims for failures can no longer be limited to the cost of a ticket.
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