Energy Australia apologises to 400,000 customers and settles greenwashing legal action
by Adam Morton from Environment | The Guardian on (#6XCAM)
Energy retailer says carbon offsetting not the most effective way' to reduce emissions
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A major Australian energy company has acknowledged that carbon offsets do not prevent or undo damage caused by greenhouse gas emissions and apologised to its customers for allegedly misleading marketing.
More than 400,000 Australians had signed up to Energy Australia's go neutral" carbon offset program that since 2016 had promised to offset emissions released due to their electricity and gas consumption.
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