After hundreds of complaints, eHarmony’s auto renewal subscription case begins in Australian federal court
eHarmony argues that information about renewal is contained in the terms and conditions of the site
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People looking for love who thought they were signing up for a limited subscription to eHarmony's dating website were charged hundreds of dollars in renewals they claim they didn't know they were agreeing to - and some were chased by debt collectors, the Australian federal court has heard.
The Australian Competition and Consumer Commission (ACCC) is suing the US-based eHarmony for misleading and deceptive conduct over claims of providing free dating on its platform, and the information consumers were given on subscription costs and renewal terms when buying a premium subscription.
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