Librarians Are Being Asked To Find AI-Hallucinated Books

Libraries nationwide are fielding patron requests for books that don't exist after AI-generated summer reading lists appeared in the Chicago Sun-Times and Philadelphia Inquirer earlier this year. Reference librarian Eddie Kristan told 404 Media the problem began in late 2022 following GPT-3.5's release but escalated dramatically after the newspapers published lists created by a freelancer using AI without verification. A Library Freedom Project survey found patrons increasingly trust AI chatbots over human librarians and become defensive when told their AI-recommended titles are fictional. Kristan now routinely checks WorldCat's global catalog to verify titles exist. Collection development librarians are requesting digital vendors remove AI-generated books from platforms while academic libraries struggle against vendors implementing flawed LLM-based search tools and AI-generated summaries that undermine information literacy instruction.

Read more of this story at Slashdot.