Japanese Convenience Stores Are Hiring Robots Run By Workers in the Philippines

Filipino workers in Manila are remotely operating robots that restock convenience store shelves across Tokyo. The partnership represents a new economic model where physical labor can be offshored through telepresence. Around 60 workers at Astro Robotics monitor the machines and intervene when problems occur about 4% of the time. They earn between $250 and $315 per month. Japan faces severe labor shortages but has resisted expanding immigration. Offshoring the work through robots solves this while dramatically reducing costs. Filipino workers are also training the AI systems designed to eliminate the need for human operators entirely. Tokyo-based Telexistence has collected extensive data from its workers and is providing it to a San Francisco startup building fully autonomous robots. The combination of automation and offshoring creates what one University of Michigan professor called a "double whammy" for workers in developed nations. It also exploits workers in developing countries who build the tools meant to replace them. The market for AI agents is expected to grow eightfold to $43 billion by 2030. Human-only work is forecast to drop 27% over the next five years.

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