Knee-jerk corporate responses to data leaks protect brands like Qantas — but consumers are getting screwed
by Josh Taylor Technology reporter from Technology | The Guardian on (#7166B)
When courts ban people from accessing leaked data - as happened after the airline's data breach - only hackers and scammers win
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It's become the playbook for big Australian companies that have customer data stolen in a cyber-attack: call in the lawyers and get a court to block anyone from accessing it.
Qantas ran it after suffering a major cybersecurity attack that accessed the frequent flyer details of 5 million customers.
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