Microsoft Made Another Copilot Ad Where Nothing Actually Works

Microsoft's latest holiday ad for its Copilot AI assistant features a 30-second montage of users seamlessly syncing smart home lights to music, scaling recipes for large gatherings, and parsing HOA guidelines -- none of which the software can actually perform reliably when put to the test. The Verge methodically tested each prompt shown in the ad and found that Copilot repeatedly hallucinated interface elements that didn't exist, claimed to highlight on-screen buttons when it hadn't, and abandoned calculations midway through. The smart home interface shown in the ad belongs to "Relecloud," a fictional company Microsoft uses in internal case studies. A Microsoft spokesperson confirmed that both the HOA document and the inflatable reindeer photo were fabricated for the advertisement. The ad closes with Santa Claus asking Copilot why toy production is behind schedule. Further reading: Talking To Windows' Copilot AI Makes a Computer Feel Incompetent.

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