Article 75DV7 Flock’s Sales Pitch Included Recordings Of Kids’ Gymnastic Classes

Flock’s Sales Pitch Included Recordings Of Kids’ Gymnastic Classes

by
Tim Cushing
from Techdirt on (#75DV7)
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Flock Safety's reputation is in tatters, thanks in large part to its own actions. First sold as a high-tech add-on for homeowners' associations and gated communities, it soon spread to law enforcement agencies and the cities that employ them. Promising plenty of access to an existing network of privately-owned cameras, Flock insinuated - if not actually stated as much - that cities buying its systems would have access to recordings and ALPR records gathered elsewhere in the nation.

That has largely proven to be true. Law enforcement officers with access to Flock's camera network have used it to do things like track the movements of a Texas woman who was seeking an abortion and allowing federal officers to hunt down migrants to detain and deport.

Flock has been so bad on the PR front that national surveillance powerhouse Ring pulled the plug on its fledgling partnership with Flock following backlash to its heartwarming-except-for-all-the-dystopia Super Bowl ad.

Even before the Big Game debacle, Flock had been shedding customers. The private sector still seems as interested as ever, but cities were either turning down Flock's overtures or terminating their contracts with the surveillance camera company.

Flock still can't get out of its own way, as Jason Koebler reports for 404 Media:

Residents of an Atlanta suburb have been rocked by the revelation that sales employees at Flock have been accessing sensitive cameras in the town to demonstrate the company's surveillance technology to police departments around the country. The cameras accessed have included surveillance tech in a children's gymnastics room, a playground, a school, a Jewish community center, and a pool.

While I can understand parents might appreciate cameras being used to protect their kids, they likely never expected that footage of their kids (sometimes clad in revealing clothing) would be used as a sales tool by Flock Safety.

In addition to Flock employees having access to these cameras and recordings, Flock (and its local law enforcement partners) have apparently been sharing this with hundreds of other government agencies. That's what Dunwoody, Georgia resident Jason Hunyar discovered via records requests and an examination of information made available by Flock itself.

At the 3/23 city council meeting, Lt. Fecht told the public and the city council that only two external agencies (Brookhaven and Chamblee) can view our liveview cameras and that anything liveview is definitely strictly reviewed and on a case by case' basis'.

The city's own audit logs prove otherwise. From the data in this file, just since the start of 2025, 1,271 external agencies have been granted permission to view live streams. 358 external agencies have been granted access to record these streams.

We don't know who else has been accessing this footage, but the data makes it clear certain Flock sales reps and officials are extremely interested in footage of people in pools, gymnastic classes, and fitness centers.

One Flock employee, Randy Gluck, who lives in Raleigh and is a business development manager for their 911 products, was granted live-view access to our cameras. He looked at 54 cameras, with very strange patterns such as clicking through 5 traffic cameras on July 21st last year before settling on the Dunwoody Library camera. The Flock data does not tell us when he stopped watching that footage, but he didn't look at anything else for two hours.

Two days later, Randy clicked through 3 private cameras at the JCC before he settled on JCC camera Main Pool Right'. It was over 3 hours later before his next view on traffic cameras.

[...]

This brings me to Bob Carter - Vice President of Strategic Relations and Business Development for Flock. Bob spends a lot of time looking through both ourlive footageandrecorded footage. Just since the beginning of last year, he has done this 185 times.

Bob also has some interesting searches. On September 30th, 2025 - Bob looked at justone camera. This camera is inthe gymnastics room of the JCC [Jewish Community Center].

A lengthy apology for all of this was given to the Jewish Community Center by none other than Flock CEO Garrett Langley. And while it's nice to see an apology being offered, the apology doesn't include any promises not to do this same sort of thing elsewhere, much less address the very real concerns that a number of Flock Safety employees have unfettered access to live cameras and recorded footage.

You may have seen that questions have been raised about Flock employees' access to security cameras near MJCCA property. While there is a lot of misinformation propagated by some of the voices making these allegations, I want to be direct and apologize for our poor judgement."

[...]

Because of our relationship with Dunwoody PD as a development partner-meaning we had explicit permission from Dunwoody to use their Flock system for both testing (for product improvement) and demonstration-Flock employees did occasionally access Dunwoody's devices for those purposes," Langley added. I recognize that the choice to use MJCCA, rather than parts of the city, was a poor one on our part. I am cognizant of the additional, well-founded sensitivity of the Jewish community to security concerns at this time. Therefore, I would like to extend a formal apology to you and the entire MJCCA community for this poor decision. Candidly, it is because of the very real security concerns the MJCCA community is feeling that I am so proud of our partnership, and those with Jewish organizations across the country."

While Flock management is apparently angry that some of its employees are now being called child predators" following the publication of these access logs, it's apparently uninterested in curbing access or installing guidelines that might deter questionable viewing habits in the future.

As for the city itself, it doesn't seem to care that many residents are opposed to further Flock camera use based on what's been uncovered here. The state's attorney general took time from his busy running-for-governor schedule to praise Flock and the mayor of Dunwoody for their continued partnership.

When something like this can't deter cities from continuing to do business with Flock, it makes the allegedly heartfelt apology issued by the company's CEO look a lot less heartfelt. This isn't someone offering contrition and promise to do better to a potential customer. This is someone saying the sort of stuff that sounds like contrition but is ultimately meaningless because neither Flock nor the city government actually care what the general public thinks of them.

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