Here’s what to do if your StubHub World Cup resale ticket is canceled

World Cup StubHub ticket mess shows how weak consumer protections are in the US, but there are steps fans can take

A growing number of World Cup fans who thought they had bought tickets to matches on the ticket reseller StubHub were notified with just days or hours to spare that their tickets did not exist.

Horror stories about stranded families, ruined once-in-a-lifetime trips, thousands of dollars squandered, and hang-ups on StubHub's customer service line are flooding social media and local news.