AI assistant named for long-dead pharmacy founder mutters incomprehensibly and "demands that you talk to him"

A Vermont pharmacy chain's new AI assistant led not to the efficiency improvements promised but to "delays, incorrect information and privacy concerns." The AI, named "Burt" after the chain's long-dead founder, is said to call excessively, get dosages wrong and suggest inappropriate refills, among other alarming problems. - Read the rest

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