Uber drivers launch European class action over ‘soulless’ and ‘scary’ AI algorithm

Landmark lawsuit claims tech company's pay-setting system has breached privacy laws and pushed down earnings

Uber drivers have launched a landmark legal action against the ride-hailing company claiming they live in constant fear" of a soulless" algorithm it uses to set pay and allocate jobs.

Drivers from the UK, the Netherlands and other countries have joined the compensation claim that could run into billions of dollars. It alleges an AI-powered pay-setting system breaches data protection laws and pushes down their earnings.