Article 79DCQ What is it like to work when your co-workers are AI agents?

What is it like to work when your co-workers are AI agents?

by
Arielle Pardes
from Technology | The Guardian on (#79DCQ)

Using AI for roles from executive assistants to chiefs of staff, companies are boasting about doing more with less, creating tension with their human workers

On an average workday, Dhruv Amin chats with dozens of colleagues to get things done at his AI startup Anything. He might ask Gwen, his executive assistant, to schedule a meeting, then troubleshoot a technical problem with Cody, his coding partner. Then he might check in with Betsy for search engine optimization, or Juno for onboarding customers. If the office runs out of snacks, he sends a Slack message to Justin, the office manager charged with stocking the kitchen.

But none of these co-workers are people. They're artificial intelligence agents, software that handles tasks without human intervention. Anything is one of several startups building them, and betting on a future where workplaces will increasingly turn over their sales, marketing, coding and other tasks to semi-autonomous AI. At Anything, there are 15 human employees and roughly 150 agents - a ratio that Amin believes will soon be the norm.

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