Article FX8J Uber denies misleading passengers with 'phantom cars' on app

Uber denies misleading passengers with 'phantom cars' on app

by
Alex Hern
from Technology | The Guardian on (#FX8J)

Researchers say the app shows cars present in the user's vicinity even when there are none

Uber has denied claims its application misleads users by displaying "phantom cars" which don't actually exist.

The claim was made by Alex Rosenblat and Luke Stark, a pair of researchers from the Data & Society thinktank. In an article for Vice's Motherboard, Rosenblat wrote that the phantom cars are just one way that Uber's passenger app can be "deceptive".

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