‘Smart meter left me with no hot water and put my home at risk of fire’
by Miles Brignall from on (#GSK1)
Smart meters for boilers are the future, according to their advocates. But for the Stowe household in Suffolk, the latest eco device was a disaster
Last year, npower installed the latest smart central heating thermostat in Bill Stowe's home, but he claims that rather than saving him money its botched installation caused a catalogue of problems and warns other households to think carefully before going ahead.
Stowe, who lives with his wife and daughter in Harwich, Suffolk, was offered the 250 Nest smart heating controller for free when he signed up to a special npower gas and electricity tariff last December. But he claims that problems resulting from the installation left him without hot water for six weeks and even put his home at risk of fire.
Continue reading...