Facebook unveils updates to help businesses interact with customers
by Claire Burke from Technology | The Guardian on (#KV0W)
The social network has developed a series of new features to improve communication, as it reveals 45m SMEs now have a Facebook page
Facebook has announced a series of updates to its pages to make it easier for firms and customers to interact, as it revealed there are now 45m active small business pages on the site.
Benji Shomair, director of global partnerships at Facebook, says the new page features and tools are designed to help businesses communicate efficiently with potential customers and to encourage "tighter communication between consumers and businesses".