Tim Cook orders retraining for all Apple store staff after Melbourne controversy

Apple CEO ordered 'inclusion and customer engagement' training after black teens were asked to leave Australia store because they 'might steal something'

Apple boss Tim Cook has ordered that shop staff be retrained on "inclusion and customer engagement" after a group of black teenagers was told to leave a store in Melbourne, Australia because staff were worried they "might steal something".

A video of the interaction between a Highpoint Apple store staff member and a group of students was uploaded to Facebook on Tuesday night and has now been shared more than 222,400 times.