Uber failed to prioritize safety complaint on Kalamazoo suspect before shootings

• Passenger reported Jason Dalton to ride-share company and called 911
• Safety screeners did not prioritize complaint since it wasn't about violence

Uber received and did not act on a complaint that Uber driver Jason Dalton had been "driving dangerously" before he went on to shoot and kill six people on Saturday night in Michigan.

The rider, Matt Mellen, reported Dalton for erratic driving and said he had called 911 after "jumping" out of the car. Uber this afternoon confirmed they had not reviewed the feedback, which came in about five hours before the first victim was killed.