Atom becomes UK’s first digital-only bank

With no branches or call centres, all contact is via an app through which customers can talk to a 30-strong service team

Your iPhone can now be your bank branch as a result of a new digital banking service that launched on Tuesday.

Based in Durham, Atom Bank has become the first of a number of aspiring digital-only banks to start offering products. It has no branches or vast call centres. All contact is via an app, through which customers are able to talk to a 30-strong service team.

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