Article 1C751 Uber trials penalty fees for late passengers

Uber trials penalty fees for late passengers

by
Hannah Jane Parkinson
from on (#1C751)

Be ready before ordering a car, advises Uber, as company introduces late fee trials in four US cities including New York and Dallas

Uber is tired of your lateness. In an effort to deter riders from ordering cars while still drying their hair, finishing an email or munching a slice of toast, the company is allowing drivers to start charging passengers after waiting for two minutes, or to leave altogether if the rider is not prompt, with the rider incurring a fee.

Uber is also reducing the time allowed for riders to cancel an ordered car without being charged, from five minutes to two minutes.

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