Google Fiber now forces subscribers into binding arbitration; days left to opt out
by Cory Doctorow from on (#1HK8D)
Borrowing a trick from the Comcast/AT&T playbook, Google Fiber now forces customers who are unhappy with the service to surrender their right to sue and to join class actions in favor of binding arbitration, a one-sided system of shadow courts that overwhelmingly delivers rulings in favor of the big companies that pay for it. (more")